We are trying to add a new audio source to CallManager 4.2(3) by dropping it into the DropMOHAudioSourceFileHere folder. But the conversion never takes place. We activated the MOH Audio Translator service, reset the server and it still won't perform the conversion.
are you doing a copy-paste of the file? or just grabbing the file and moving it?
you should be doing the 1st option
if this helps, please rate
Take a look at this KB
This could be a permissions issue.