06-18-2008 12:34 PM - edited 03-15-2019 11:22 AM
We have a number of buildings and different Voice VLANs in each building. When users move from building to building and attempt to take their phone the phones will not grab a new IP address and continue to try the old IP.
We can manually reset them, but I have a ton of users moving from one building to another and I'd like to see if there is a way the phones can do this without manual resets.
We have a DHCP helper address pointing to a Microsoft Windows 2003 DHCP server. New phones have no problem getting addresses.
Any help is appreciated!
06-18-2008 12:44 PM
Hi, which FW do you have on the phones? Perhaps if you upgrade to same as the new ones, you would have no problems.
06-18-2008 12:48 PM
Sorry, I didn't make it clear. Any phones that do not currently have an IP will get a new one fine.
06-18-2008 02:00 PM
Yes, what I'm saying upgrade the old phones with new firmware, they will be also totally reset and should work when moved.
06-19-2008 06:40 AM
So, this is a known problem with the firmware not getting a proper IP address?
Which versions of the firmware have fixed it if that's the case?
Also, is there any other way than doing a firmware upgrade since that's a major undertaking?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: