Force the Outbound caller id to a particular number

Unanswered Question
Jun 19th, 2008

In our office we would like to force the caller id on all out bound calls to be a particular number. Is there a way to do that simply? Apparently the Telco is saying that I should be able to.

We are using Call manager express version 4.0 . IOS Version 12.4(9)T7 and a 10 Channel ISDN PRI Connection.

I have this problem too.
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jjoseph01 Thu, 06/19/2008 - 06:36

You should be able to do it on the route pattern, or you can do it on the Route List page, down at the bottom hit route list details, and it takes you to a place where you can type in the calling party transform mask. Or you can do it on the DN also.

Jaime Valencia Thu, 06/19/2008 - 07:56

since this is CME you need to use translation rules, the above suggestions are for CUCM

Voice Translation Rules

Number Translation using Voice Translation Profiles

you need to create a translation tule for outbound calls on which you modify the calling number.

Some telcos offer this, they always send a main number. you could try asking them.



if this helps, please rate

jjoseph01 Thu, 06/19/2008 - 20:52

My apologies. I guess I missed the express part. Sorry about that guys.


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