CM 6.1 CCMService report Database Communication Error

Unanswered Question
Jun 19th, 2008

I try to https://ipaddress/CCMService I get the login page, enter my credentials and get Database Communication Error. I see no problems in CCMadmin but need to turn up tracing…

I have this problem too.
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gogasca Thu, 06/19/2008 - 23:12

Prior to 6.1.2 a login attempt with an invalid username would produce the standard "Log on failed - Invalid User ID or Password" message. In 6.1.2 this changed, and the "Database communication error" message is seen when the username is invalid.

Seems to be CSCso69587


To Reset the CCMAdministrator Gui password via CLI

1)utils reset_ui_administrator_password


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