I received the below message from the RTMT for which I am unable to find alot of information. Common sense points me to a network connectivity issue but there is none. Can someone guide me to the right resources or tell me what would be causing such a message.
Date: Jun 18 02:59:46
Machine Name: CACDCCCM01
Message: 0 Jun 18 065946.926 UTC %CCM_CTI-CTI-2-kCtiProviderCloseHeartbeatTimeout CTI heartbeat timeout; provider closing. App IDCisco CTIManager Cluster IDStandAloneCluster Node IDCACDCCCM01 Process IDQuality Report Tool Process ID10571 Process NameCtiHandler