Workforce Optimization-Database

Unanswered Question
Jun 19th, 2008
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I've been trying to get a demo of WFM loaded for a Contact Center Express install. But every time it finishes setup and starts the configuration wizard, it will never finish the database configuration. It errors with "could not connect to wfm database". I wiped the box and it has a fresh install of Windows 2003 and SQL 2005. Thoughts?

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rbeaver Fri, 06/20/2008 - 05:59
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SQL 2005 out of the box does not allow remote access and therefore WFM wouldn't connect up. I went into the SQL Configuration Tools, then to Surface Area Configuration and enabled remote access via TCP/IP.

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