Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
412
Views
5
Helpful
1
Replies

Workforce Optimization-Database

rbeaver
Level 1
Level 1

‎06-19-2008 06:22 PM - last edited on ‎03-25-2019 07:11 PM by Community Manager

I've been trying to get a demo of WFM loaded for a Contact Center Express install. But every time it finishes setup and starts the configuration wizard, it will never finish the database configuration. It errors with "could not connect to wfm database". I wiped the box and it has a fresh install of Windows 2003 and SQL 2005. Thoughts?

Labels:
0 Helpful
1 Reply 1

rbeaver
Level 1
Level 1

‎06-20-2008 05:59 AM

SQL 2005 out of the box does not allow remote access and therefore WFM wouldn't connect up. I went into the SQL Configuration Tools, then to Surface Area Configuration and enabled remote access via TCP/IP.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents