Solved: CMC Code Hidden or Not on phone screen [CCM5.13]?

daniel_cheung · ‎06-19-2008

Dear All,

When a user dials a number that is routed through a CMC-enabled route pattern, a tone prompts the user for the client matter code. When the user enters a valid CMC.

The CMC should be Hidden or Show on phone screen? Or any option in CCM we can choose?

Any Cisco link to mention that?

Thanks for help!

gogasca · ‎06-19-2008

There is no way in the current implementation to block CMC digits. During the design, DE team felt that the CMC codes could be

so varied for each end user. That masking the digits would cause a lot more headaches for the end user then it was worth.

FAC should do it.

Will check if we can update this doc:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmfeat/fsfaccmc.html#wp1058059

View solution in original post

gogasca · ‎06-19-2008

There is no way in the current implementation to block CMC digits. During the design, DE team felt that the CMC codes could be

so varied for each end user. That masking the digits would cause a lot more headaches for the end user then it was worth.

FAC should do it.

Will check if we can update this doc:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmfeat/fsfaccmc.html#wp1058059

daniel_cheung · ‎06-19-2008

Noted!

Thanks for information