06-20-2008 07:12 AM - edited 03-15-2019 11:25 AM
Hi All,
When I get to OS System Admin -> Software Upgrades -> Install/Upgrade page on CUCM 6.1.2 Pub and put any symbol in Directory line, the web page immediately returns "Error on Page" message and does not allow to procede. Sub on the same cluster does not have this issue. Any idea what service I need to restart on the Pub to get rid of this problem?
Thanks.
Solved! Go to Solution.
06-20-2008 10:45 AM
try the Tomcat service which handles the web pages
HTH
javalenc
if this helps, please rate
06-20-2008 10:45 AM
try the Tomcat service which handles the web pages
HTH
javalenc
if this helps, please rate
06-21-2008 03:03 AM
I have managed to reboot the Pub and it cleared the problem. But I am pretty sure you are right - it is Tomcat.
07-08-2008 08:08 AM
i met this issue on a subscriber too, and yes, it was Tomcat.
Be careful: you cannot restart the service through the Control center, I had to restart the service in CLI:
utils service restart Cisco Tomcat
Thank you javalenc.
Regards,
Yorick Petey
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