06-20-2008 07:36 AM - edited 03-15-2019 11:25 AM
All, how do I go about getting the default directory handler to have a list of names? I would like to have all names in the default, so that when a caller has the option of dialing by name, they can simply dial a few letters of the name and it recognize who they want. I have the cti route point poiting to the extenstion, which callforwardall to voicemail, which says "there are no names in the diretory"? How do I get the name in the directory?
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06-20-2008 09:25 AM
do all the subscribers have their recorded name? that's mandatory?
The handler is pointing to the whole list of subscribers or to a PDL?
HTH
javalenc
if this helps, please rate
06-20-2008 07:44 AM
When I have it play all names, thats when it tells me "there are no names in the directory".
06-20-2008 09:25 AM
do all the subscribers have their recorded name? that's mandatory?
The handler is pointing to the whole list of subscribers or to a PDL?
HTH
javalenc
if this helps, please rate
06-20-2008 11:35 AM
No recorded name. Let me try that and see what happens. They are pointed to the whole list. Will let you know.
06-20-2008 12:41 PM
Thanks, the recorded name solved the issue. I appreciate the knowledge share.
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