cuom 2.0.3

Unanswered Question
Jun 20th, 2008

Hi to all,

When i try the PERFORMANCE option in the call managers 4.2(1)after polling and threshold are configured is ok but tells me that no data in that interval of time and there is call of cpu usaged (view graph) and with the unity server 4.1(3) --> PERFORMANCE tells me that configure polling and threshold and is in the same group as the call managers.

Need some help,

Best regards

I have this problem too.
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ivillegas Thu, 06/26/2008 - 08:59

There are issues seen within the CSV files that are preventing the data from being collected. Can you get the csv file associated with whatever device you are trying to use Performance Tool on? The csv files are located \cscopx\data\gsu\_#GSUDATA#_

At Service Level View, right-click on a CallManager, Unity Server, or Gateway in PATS, then select Polling Parameters. In the drop-down box, make sure Voice Utilization Settings has "Polling Enabled" box checked.

Once this is Applied, wait for the polling period to pass (default is 4 minutes). Then you can right-click on the device, select Performance, and choose what you want to graph.


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