Regarding the transferred calls listing in CDR I have a question. Please consider the following scenarion:
1. User calls a PSTN number (TelNo#1)
2. User presses "Transfer" and dials another PSTN number (TelNo#2)
3. User presses "Transfer" again and hangs up.
I did this scenario and looked up the CDR to see how it is handled. Now what I found was as following. The CDR created 3 CDR entries.
User called TelNo#1
User Called TelNo#2
TelNo#1 Called TelNo#2
I am able to know who initiated the transfer by looking up the field (lastRedirectDN). However, my problem with this is that since the third call is completely off-net how can I extract the duration for each of the two calls separately? because this is causing a billing issue.