VG224 and Busy problem

Unanswered Question
Jun 23rd, 2008
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Hi ,


I have a problem with a VG224 configured with MGCP to CM5.Every now and then one of the ports will just go busy and the only way to cure this is to reload the box.


We have upgraded the IOS twice and it makes no difference.


Anyone seen anythinh similiar


thanks


mark

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rudyfaber Thu, 06/26/2008 - 09:42
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Mark,

we are running into the same issue and I have been working with TAC for about 1.5 days now. Still no resolution. If you did get a work around etc.. please share. I will keep you updated on our issue as well.

Thanks

Rudy


Chad Stachowicz Thu, 06/26/2008 - 14:22
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I bet you if you got those VG's off mgcp and put them on sccp, all your problems would go away!



Cheers,

Chad

Charles Hill Mon, 07/21/2008 - 09:39
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Have you found a resolution? We are experiencing the same trouble, except we can reset the dn(not the phone) and it restores service.

rudyfaber Mon, 07/21/2008 - 10:20
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The only resolution we found was to change to SCCP from MGCP. From what the experts tell me this is the way to go - VG224's should always use SCCP.

Hope this helps.

Rudy


alijames Tue, 07/22/2008 - 07:56
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I agree. SCCP seems to be the best option for VG224s, as you also get the bonus of the supplementary features being available, eg MWI, call forward, pickup groups etc.


Cheers,


Alistair

jmaat Fri, 08/29/2008 - 03:09
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Hi,


I have the same problem and it seems like that it's bug CSCsh44798.


You can check it by using these debug commands:

debug vpm signal

debug mgcp pack


Regards,


Jeroen



rudyfaber Tue, 09/02/2008 - 11:44
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Jeroen,

keep us posted but the fix was to change over SCCP.

Thanks

Rudy


jmaat Mon, 09/29/2008 - 03:16
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Hi Rudyfaber,


I upgraded to version vg224-i6s-mz.124-13f.bin and the problem is resolved.


Regards,


Jeroen

jawad-ahmed Tue, 09/16/2008 - 04:07
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we had the same issue and our issue was resolved by rebuilding the VG's with SCCP. however these bugs might help...


CSCsu32154:MGCP controlled fxs port intermittently gets into unusable state

CSCsq97697:No dialtone is heard when an outgoing call is made right after call disc

jawad-ahmed Tue, 09/16/2008 - 04:19
User Badges:

we had the same issue and our issue was resolved by rebuilding the VG's with SCCP. however these bugs might help...


CSCsu32154:MGCP controlled fxs port intermittently gets into unusable state

CSCsq97697:No dialtone is heard when an outgoing call is made right after call disc

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