06-23-2008 07:18 AM
Hi,
Can anybody help me plz,
I successfully install and register LSM 2.6,my DCRServer Running Normally but my Campus Manager is not working at all. When I checked in the Process Management under admin>server>commonservices I find my most services is not started ANIServer, jrm, CTMjrm, Change Audit and more. I try to start the service but it is not starting, I install all the updates but still facing same problem.
Any help will be highly appreciated.
Thanks in Advance.
Regards,
Khan
06-23-2008 09:46 AM
Please post the output of the pdshow command.
06-23-2008 10:08 AM
Hi,
Thanks for your reply.
I installed it on windows machine, form where I can get this command output.
Regards,
KHAN
06-23-2008 10:13 AM
Run pdshow from the DOS shell. Capture the output.
06-23-2008 10:29 AM
06-23-2008 11:25 AM
EDS is waiting to initialize which points to either a port conflict or a hostname change. Was the hostname of this server changed after LMS was installed? With LMS shutdown, please post the output of netstat -a -n -o -b.
06-23-2008 02:37 PM
Hi,
Yes, hostname was changed after Common services was installed. But after the hostname changed i uninstalled all Cisco works and did fresh installation for all Cisco works from beginning.
Please find the attached netstat output for all.
sorry its huge file.
Thanks
Khan
06-23-2008 02:39 PM
I need a netstat -a -n -o -b with dmgtd shutdown.
06-23-2008 03:00 PM
Do you mean Cisco works Daemon Manager service from the services.
Regards,
Khan
06-23-2008 03:13 PM
Yes. Shutdown the CiscoWorks Daemon Manager, then collect the netstat output.
06-24-2008 01:16 AM
06-24-2008 07:00 AM
The port that needs to be free is free, so this is something else. I don't have time to analyze logs right now, so I suggest you open a TAC service request, and provide them the EDS.log as well as the output you've already collected.
06-24-2008 07:33 AM
Thanks a lot dear, I will open a TAC request now. By the way how can i take only EDS log so i can provide them all the logs EDS as well as the output which i send it to you last.
Thanks
Khan
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