7941 Phones Randomly Rebooting

Unanswered Question
Jun 23rd, 2008

CCM 4.1

Phone load SCCP41.8-3-3S

One site with multiple phones that will have the phone screens go blank during a call, drop the call and reboot. Some as many as 5-6 times in a few hours. Not all phones at this location are affected. There are only two switchports that show as being recently down. I am stumped about where to begin look for the root cause of the issue. Environment outputs from the switch stack looks healthy.

Thank you for your time!

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion