Doubt in Cisco Unity Connection 2.X

Answered Question
Jun 23rd, 2008

Hi all

We have a CUCM 6.0 BE server with Cisco Unity Connection 2.x in it.While importing users from cucm to cuc,we were not able to import as there were no enough licenses.

Please find the snapshot of the licenses in Cisco Unity Connection 2.X and do let me know what is the difference between 'Users with vocie mailboxes' and 'Cisco Unity Inbox users'

regards

kumar s s

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Correct Answer by rob.huffman about 8 years 5 months ago

Hi Kumar,

In simple terms Users with voice mailboxes would be classified as the "Standard User" the addition of Features such as "Inbox User Access" would change them to an "Advanced User" and thus co$t more in terms of Licenses. In your current setup it looks like you have 200 Standard User Licenses of which 10 will be able to use the Unity Inbox.

WEB ACCESS TO VOICEMAIL (OPTIONAL)

The optional Cisco Unity Connection Inbox-a message access console-provides a dedicated voicemail inbox on the desktop. With the Cisco Unity Connection Inbox, you can immediately visually prioritize your voice messages by username or caller identification, date, subject, or other field and, with a single click, play the message that is most important to you directly on your PC. In addition, Cisco Unity Connection Inbox provides a very natural, easy-to-use visual interface for creating, replying to, and forwarding voice messages and for managing and using voicemail distribution lists.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/product_data_sheet0900aecd80313ab1.html

Hope this helps!

Rob

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Correct Answer
rob.huffman Tue, 06/24/2008 - 05:03

Hi Kumar,

In simple terms Users with voice mailboxes would be classified as the "Standard User" the addition of Features such as "Inbox User Access" would change them to an "Advanced User" and thus co$t more in terms of Licenses. In your current setup it looks like you have 200 Standard User Licenses of which 10 will be able to use the Unity Inbox.

WEB ACCESS TO VOICEMAIL (OPTIONAL)

The optional Cisco Unity Connection Inbox-a message access console-provides a dedicated voicemail inbox on the desktop. With the Cisco Unity Connection Inbox, you can immediately visually prioritize your voice messages by username or caller identification, date, subject, or other field and, with a single click, play the message that is most important to you directly on your PC. In addition, Cisco Unity Connection Inbox provides a very natural, easy-to-use visual interface for creating, replying to, and forwarding voice messages and for managing and using voicemail distribution lists.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/product_data_sheet0900aecd80313ab1.html

Hope this helps!

Rob

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