I don't have a lot of experiences in TCL Script Programming. Now, i want to write a TCL IVR Script which has following functions :
When calls incoming, play welcome to abc company. Please press 1 to Sale Department; Please press 2 to Support Department. When Press 1, Calls will be redirected to 5626001 DN ; When Press 2, Calls will be redirected to 5626002 DN ;
I don't want to use translation-rule ((1-->5626001);(2-->5626002)) in Voice GW . Can I translate those in TCL IVR Srcipt?
Please show me how to do that .
Thank you very much.