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ICM 7.1 compatible with Callmanager 6.1

gonzalezel
Level 1
Level 1

Does anyone know if ICM 7.1 is compatible with CM 6.1. We are looking into upgrading both and are currently running ICM 7.1 and CM 4.1(3)sr6

2 Replies 2

Chad Stachowicz
Level 6
Level 6

Yes it works just fine. Hope this helps!

Chad

Cisco Unified Contact Center Enterprise (Unified CCE)

Software Compatibility Guide is at

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_2/design/guide/lPCC_Compatibility_MATRIX.pdf

Should map out compatibility for you!

Skippy