06-24-2008 12:47 PM - edited 03-14-2019 02:26 AM
Does anyone know if ICM 7.1 is compatible with CM 6.1. We are looking into upgrading both and are currently running ICM 7.1 and CM 4.1(3)sr6
06-24-2008 02:47 PM
Yes it works just fine. Hope this helps!
Chad
06-24-2008 03:06 PM
Cisco Unified Contact Center Enterprise (Unified CCE)
Software Compatibility Guide is at
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_2/design/guide/lPCC_Compatibility_MATRIX.pdf
Should map out compatibility for you!
Skippy
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