I am running a duplexed IPCC Enterprise 6.0 environment with duplexed Rogger, duplexed PG and duplexed IPIVR. And sideA and sideB are located at different state connected via a full DS3. I just did a DR test and found that side B will only work if either Rogger A or PG1a is online. If both RoggerA and PG1a are offline then the call center is dead agents can't login, calls can't go through.
Has anyone seen this type of issue before ? Can someone point me to the right direction on where I should start digging ?
Thanks very much ! and please let me know if you need more info or clarifications !!!