Handover Document

Answered Question
Jun 24th, 2008
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Hi.

We have a Wireless Setup in our organization. The installation and commisioning was done by a networking company. I was wondering what all information should i request from the networking company to manage the wireless network. Is there any guide or some document that highlights the important components that must be requested to completely manage the wireless network without any problems.

Correct Answer by pmccubbin about 8 years 9 months ago

From my experience I would like to add to Scott's answer. This is from the Table of Contents of a Final Deliverable which I had to create. Admittedly, all of this won't apply to your situation though anything which does should be documented by either you of the people who did the implmentation.


1. Capacity and Scalability Projections

2. Equipment Configuration Procedures

2.1 UPGRADING IOS AP TO LWAPP

2.1.1 To Install the Upgrade Tool

2.1.2 Running the Upgrade Tool

2.1.3 Uninstalling the Upgrade Tool from a PC

2.1.4 Post-Upgrade Tasks

2.1.5 Converting a Lightweight Access Point Back to Autonomous Mode

2.1.6 Using a Wireless LAN Controller to Return to a Previous Release

2.1.7 Using a TFTP Server to Return to a Previous Release

2.1.8 Troubleshooting Tips for IOS to LWAPP

2.2 INITIAL WISM CONFIGURATION

2.2.1 The WiSM Hardware Requirements

2.2.2 Configuring Communication between the Supervisor 720 and Cisco WiSM

2.2.3 Verify Communication between Supervisor 720 and Cisco WiSM

2.3 UPGRADING CODE ON WISM

2.3.1 Steps to Upgrade Cisco Code on WISM Controllers

2.4 INITIAL WIRELESS LAN CONTROLLER CONFIGURATION

2.5 LAN SWITCH CONFIGURATION

2.5.1 Remote Office Switch Configuration for H-REAP

2.5.2 Campus Switch Configuration for LWAPP

2.6 H-REAP CONFIGURATION

2.6.1 Hybrid REAP Guidelines

2.7 DHCP OPTION 43 CONFIGURATION

2.8 ACCESS CONTROL SERVER INSTRUCTIONS TO INSTALL A CERTIFICATE

2.8.1 Create a Certificate Signing Request on ACS (private key)

2.8.2 Create a Server Certificate

2.8.3 Install CA Certificate on ACS

2.8.4 Install Server Certificate on your Appliance

2.9 EMPLOYEE LAPTOP SETUP FOR WIRELESS

2.10 GROUP POLICY CONFIGURATION

2.10.1 Group Policy Configuration Steps

2.11 WIRELESS GUEST ACCESS VIA WLC

3. Glossary of Terms

4. Protocols Used to Support Wireless Deployments

4.1 Extensible Authentication Protocol (EAP)

4.2 Dynamic Host Configuration Protocol (DHCP) Server Option 43


Hope it helps.


Best,


Paul


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Scott Fella Wed, 06/25/2008 - 04:42
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You should get a installation doc that has the ap locations, serial number, mac address and configurations. If they did a wireless survey, get that from them also. You should also request admin training before they had it over to you.

Correct Answer
pmccubbin Wed, 06/25/2008 - 04:58
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  • Silver, 250 points or more

From my experience I would like to add to Scott's answer. This is from the Table of Contents of a Final Deliverable which I had to create. Admittedly, all of this won't apply to your situation though anything which does should be documented by either you of the people who did the implmentation.


1. Capacity and Scalability Projections

2. Equipment Configuration Procedures

2.1 UPGRADING IOS AP TO LWAPP

2.1.1 To Install the Upgrade Tool

2.1.2 Running the Upgrade Tool

2.1.3 Uninstalling the Upgrade Tool from a PC

2.1.4 Post-Upgrade Tasks

2.1.5 Converting a Lightweight Access Point Back to Autonomous Mode

2.1.6 Using a Wireless LAN Controller to Return to a Previous Release

2.1.7 Using a TFTP Server to Return to a Previous Release

2.1.8 Troubleshooting Tips for IOS to LWAPP

2.2 INITIAL WISM CONFIGURATION

2.2.1 The WiSM Hardware Requirements

2.2.2 Configuring Communication between the Supervisor 720 and Cisco WiSM

2.2.3 Verify Communication between Supervisor 720 and Cisco WiSM

2.3 UPGRADING CODE ON WISM

2.3.1 Steps to Upgrade Cisco Code on WISM Controllers

2.4 INITIAL WIRELESS LAN CONTROLLER CONFIGURATION

2.5 LAN SWITCH CONFIGURATION

2.5.1 Remote Office Switch Configuration for H-REAP

2.5.2 Campus Switch Configuration for LWAPP

2.6 H-REAP CONFIGURATION

2.6.1 Hybrid REAP Guidelines

2.7 DHCP OPTION 43 CONFIGURATION

2.8 ACCESS CONTROL SERVER INSTRUCTIONS TO INSTALL A CERTIFICATE

2.8.1 Create a Certificate Signing Request on ACS (private key)

2.8.2 Create a Server Certificate

2.8.3 Install CA Certificate on ACS

2.8.4 Install Server Certificate on your Appliance

2.9 EMPLOYEE LAPTOP SETUP FOR WIRELESS

2.10 GROUP POLICY CONFIGURATION

2.10.1 Group Policy Configuration Steps

2.11 WIRELESS GUEST ACCESS VIA WLC

3. Glossary of Terms

4. Protocols Used to Support Wireless Deployments

4.1 Extensible Authentication Protocol (EAP)

4.2 Dynamic Host Configuration Protocol (DHCP) Server Option 43


Hope it helps.


Best,


Paul


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