Just a question if the following is possible:
I have several 7940's with two different lines configured with 2 different extensions in 2 different partitions. On the first one the agent extension is configured, second one is to be reachable for backoffice.
I want now that when they are in a call at the first line, that they are busy not only on this line (with max # of calls / Busy Trigger) but also on the other second line.
Is this possible?
I already thought to put a forward all on the second line to the first line and then with the max # of calls / Busy Trigger but isn't there a better solution??
Thanks in advance!!