Historical Reports issue

Unanswered Question
Jun 25th, 2008


I observed a problem accessing Historical Reports with delivered application. All services on both nodes seems to work fine. WHen logging I receive info "Failed to login to database. Ask you administrator to check the database user id and password that is dynamically obtained from application server."

Server is accessible, login exist, password matchs for specific logins.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Naveen Raj Janardhan Fri, 06/27/2008 - 06:05

Are you running wallboard applications? if yes, this may be relying on connection to IPCC database.

Here is the Admin guide pointer which mentions IPCC DB should be running in "windows authentication" mode.

For wallboard application to connect with IPCC database in windows authentication mode, there are some notes in release note document on page 24, please take a look.


joshhaleaos Wed, 07/30/2008 - 12:29

Go into your IPCC folder on your C: drive...I believe it is called "Cisco Systems"...find the the file hrCconfig. Look for the AUTH line. Change it to AUTH=1. Save it and try again, it should let you in.


This Discussion