DFM not discovering devices

Answered Question
Jun 25th, 2008
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Using DFM 3.0.3 as part of LMS 3.0.1 Have imported all devices into DFM from DCR and have enabled snmp traps to the LMS host on devices however if I initiate a rediscovery in DFM it eventually comes back with all devices Questioned. The failure error is DataCollector request timeout(internal problem). Any ideas where I should be looking for this problem?? It would appear that most devices were discovered at an earlier date but none except additional devices have a discovery date beyond 8 Jan 2008 which is when we upgraded from LMS 3.0 to 3.0.1

Correct Answer by sfenderson about 8 years 11 months ago

I had this same problem. This is a known defect, see bug CSCsi01966 for details. TAC gave me a patch for this problem. The bug description also contains a workaround but the problem will come back again without the patch.

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Correct Answer
sfenderson Thu, 06/26/2008 - 04:57
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I had this same problem. This is a known defect, see bug CSCsi01966 for details. TAC gave me a patch for this problem. The bug description also contains a workaround but the problem will come back again without the patch.

mburrell5 Thu, 06/26/2008 - 18:43
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Thanks, I will log a TAC call, in the meantime the workaround has fixed it

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