dialing from a remote dialer

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Jun 26th, 2008
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hi,

I have a centralised ICM at one site and dialer is configured remotely. the campaigns are configured in the central site.

when the contact list is imported the call is not routed on to the remote dialer.

the error in pim process says "unkown routing problem'.

note:-this architecture is with multiple call manager peripherals.

am sure that there has to be some thing configured. any help is greatly appreciated.

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Riccardo Bua Thu, 06/26/2008 - 05:45
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  • Cisco Employee,

Can you please attach the OPC and PIM logs?


Regards,


Riccardo

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