Caller ID question

Unanswered Question
Jun 26th, 2008

I was wondering if there was a way to take an incomming call from the telco that just shows the number as the caller id, and associate that to a name of my choosing. The telco is not passing names into our system, only numbers and we'd like to manually associate those numbers to a name so the name shows on caller id as well. Is there anyway to do this in CM 4.2.3 ?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Chad Stachowicz Thu, 06/26/2008 - 10:30

Well you could catch it with an incoming translation pattern, by using a Gateway CSS that works for you and add a calling Name to it in the translation... I haven't tested this but it sounds feasible ;)




This Discussion