06-26-2008 12:45 PM - edited 03-15-2019 11:33 AM
As a default, we turned on MOH for the entire clusterwide (CCM 4.0).
We want to disable this functionality and utilize it as necessary on per phone.
What would be the required steps to make this change?
Thanks for the assistance.
06-26-2008 12:48 PM
You probably have MOH defined at the device pool level...unassign from your device pools, and just assign to the phones or DN's as needed.
Hope that helped.
06-26-2008 01:13 PM
No.
"Media Resource Group List" and "User Hold MOH Audio Source" is selected as "none" in device pools.
06-26-2008 12:48 PM
Sounds like you have moh on device pool level and all your phones are in the same device pool, take MoH out of the MRGL on the device pool, place it in a custom MRGL and assign this manually to each phone, also make sure you other resources you need are in this MRGL as well.
HTH, please rate helpful posts
Chad
06-26-2008 01:22 PM
Is you MoH Server in the default MRG? This group will get searched regardless of what MRGL is selected.
HTH, please rate helpful posts
Chad
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