IP Phone dials helpdesk once taken off hook

Answered Question
Jun 26th, 2008
User Badges:

My management wants me to install an IP Phone for customers at our branch banking hall and make the Phone automatically dial the Helpdesk IP Phone once someone lifts the earpiece (takes the Phone off hook). How can i achieve this? Thanks for your help.

Correct Answer by Rob Huffman about 8 years 10 months ago

Hi Ifeanyi ,


This is most possible :)


There is a great step by step here;


Hotdial on IP Phones with CallManager Configuration Example


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml#intro


Hope this helps!

Rob


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Rob Huffman Thu, 06/26/2008 - 13:47
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Ifeanyi ,


This is most possible :)


There is a great step by step here;


Hotdial on IP Phones with CallManager Configuration Example


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml#intro


Hope this helps!

Rob


imuonagor Sat, 06/28/2008 - 04:17
User Badges:

Thanks Rob. I followed the guide exactly. But when I test by lifting the earpiece the phone doesn't ring but gives busy tone. Any ideas why? We use Call manager version 5.0.4.2000-1 and the IP phone I'm using is a 7911 Model. Thanks again.

Actions

This Discussion