06-26-2008 01:44 PM - edited 03-15-2019 11:34 AM
My management wants me to install an IP Phone for customers at our branch banking hall and make the Phone automatically dial the Helpdesk IP Phone once someone lifts the earpiece (takes the Phone off hook). How can i achieve this? Thanks for your help.
Solved! Go to Solution.
06-26-2008 01:47 PM
Hi Ifeanyi ,
This is most possible :)
There is a great step by step here;
Hotdial on IP Phones with CallManager Configuration Example
Hope this helps!
Rob
06-26-2008 01:47 PM
Hi Ifeanyi ,
This is most possible :)
There is a great step by step here;
Hotdial on IP Phones with CallManager Configuration Example
Hope this helps!
Rob
06-28-2008 04:17 AM
Thanks Rob. I followed the guide exactly. But when I test by lifting the earpiece the phone doesn't ring but gives busy tone. Any ideas why? We use Call manager version 5.0.4.2000-1 and the IP phone I'm using is a 7911 Model. Thanks again.
06-28-2008 07:11 AM
Thanks a million Rob, it's working now!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: