Unity Connection PCA HTTP 500 Error

feene1 · ‎06-26-2008

Hi,

Any help here would be great. I have a lab with the following.

CUCM-BE 6.1 with Unity Connection 2.1. I am trying to access the PCA website with a test user and I recieve the following error after logging on:

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: ERR_DB_COULD_NOT_READ - Could not read the Credential for the user

org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:535)

org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:433)

org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)

javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

sun.reflect.GeneratedMethodAccessor284.invoke(Unknown Source)

sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

luke.maxwell · ‎03-03-2009

Hi, Did you get this resolved. I have a CUCM 6.1.3 with Unity Connection 7.0.2 and have the same issue.

HermandLo1 · ‎06-18-2009

Hi, we are getting the same error accessing PCA with UCX 7.0.2 - HTTP Status 500...HELP!!!

lfulgenzi · ‎06-20-2009

You might be hitting this defect:

CSCsv21153

HermandLo1 · ‎06-23-2009

thx upgraded to 7.1.2