IVR upgrade to cluster

Answered Question
Jun 27th, 2008

We are running IPCC Enterprise 7.0 and using IPIVR 4.04. We are going to be upgrading the IVRs to 4.05sr2 and I am curious about moving to a clustered setup as opposed to the two independent IVRs we currently run. However, I have not been able to find any docs outlining this process. Does anyone have any resources they can point me towards? Thanks.

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Correct Answer by adignan about 8 years 6 months ago

I assume you are referring to configuring the IPIVR's for High Availability. Unfortunately, configuring the IPIVR's for HA is not supported with IPCC Enterprise. They must be standalone IPIVR's.

adignan - CDW Berbee

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Correct Answer
adignan Sat, 06/28/2008 - 10:04

I assume you are referring to configuring the IPIVR's for High Availability. Unfortunately, configuring the IPIVR's for HA is not supported with IPCC Enterprise. They must be standalone IPIVR's.

adignan - CDW Berbee

*please rate helpful posts

davidgoude Mon, 06/30/2008 - 03:56

Thanks for the reply! Not the answer I was hoping for, but thanks nonetheless! (I'll stop digging for docs now)

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