SQL error when doing upgrade

Unanswered Question
Jun 27th, 2008
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Hi Guys

I am upgrading from 4.03 to 5.0.1 but when i run setup it tells me i cant continue because the server name was changed and thats a problem for sql .

As far as i no the name has always been the same .

Is there a easy way out of this or am i in for a reinstall .

I need to upgrade because of exchange 2007 and would like the least impact for the users.


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eschulz Fri, 06/27/2008 - 22:44
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  • Cisco Employee,

Could be CSCsj92828?

If not, when you're checking on that, verify the @@ServerName in SQL is what you expect. If not, you _might_ be able to move forward by changing it. Otherwise, you might be in for that reinstall.


tonygray1 Thu, 07/03/2008 - 21:43
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Everything checks out and even going by the log it does but it fails . Think E7 unified messaging is looking betta all the time .

IsServerRenamedBefore Test Started. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1096)

2008-07-04T11:59:37 - ...Server Rename Test: - weeklybackupjobs check - PASSED.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1163)

2008-07-04T11:59:37 - ...Default location=Default741e319f - HomeServer=WA-VM2 (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1236)

2008-07-04T11:59:37 - ...Server Rename Test: Unity default location home server name not match with local machine NetBios name.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1241)

2008-07-04T11:59:37 - ...DataStore server name=WA-VM2 (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1268)

2008-07-04T11:59:37 - ...Server Rename Test: DataStore server has been renamed.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1273)

2008-07-04T11:59:37 - IsServerRenamedBefore Test Ended. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1098)

2008-07-04T11:59:41 - Mode:Install, Step:FailedStep [IDD_FAILED] (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 252)


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