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click to dial

khineitayi
Level 1
Level 1

I am running microsoft dynmics 4.0 and cme 3.3 how do i conigure click to dial. I have installed callconnector,but cannot get the two to communicate, click to dial object appears on the crm contacts but nothing happens on the cme side. I have tried the ood-r command ut no response.command unknown.ios image on router is 12.4(3h). router is 2851

2 Replies 2

htarra
Level 4
Level 4

The steps for CM4.x is here http://www.burg-halle.de/uploads/media/Outlook-Cisco-Integration.pdf

Click to Dial is supported via Cisco Personal Assistant Server. Right now XP is not supported.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7067/product_data_sheet0900aecd8053c8ad.html

Hi thanks a lot,

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