Cannot order my certificate/fulfillment kit.

Unanswered Question
Jun 29th, 2008
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Hello. I passed my CCNA 640-802 exam a little over a week ago. My information on the Cisco Certifications website has been updated with the certification. But for some reason, I cannot order a hard-copy of my Certificate from the website.

After filling up the Shipping/CC details, I get a relatively blank page with this in the address bar:<REMOVED>%26p_lva%3D%26p_faqid%3D2774%22%20TARGET%3D%22_blank%22%3ECertifications%20Online%20Support%20tool%3C%2FA%3E.&CFID=<REMOVED>&CFTOKEN=<REMOVED>

When converted to plaintext form, this is what I get: Credit card payment issues. For assistance, please open a case using the<REMOVED>&p_lva=&p_faqid=2774" TARGET="_blank.&CFID=<REMOVED>&CFTOKEN=<REMOVED>

Going to the suggested webpage gives me a "Permission Denied, This page has been removed" error. There is no problem with my CC which I use regularly. I even tried adding the 3digit security code at the end, which didn't work either.

How do I fix this and order my certificate? Thanks for reading :)

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