Hello. I passed my CCNA 640-802 exam a little over a week ago. My information on the Cisco Certifications website has been updated with the certification. But for some reason, I cannot order a hard-copy of my Certificate from the website.
After filling up the Shipping/CC details, I get a relatively blank page with this in the address bar:
When converted to plaintext form, this is what I get:
https://ciscocertificates.com/blank.cfm?errorStatus=NOTE: Credit card payment issues. For assistance, please open a case using the http://ciscocert.custhelp.com/cgi-bin/ciscocert.cfg/php/enduser/std_adp.php?p_sid=<REMOVED>&p_lva=&p_faqid=2774" TARGET="_blank.&CFID=<REMOVED>&CFTOKEN=<REMOVED>
Going to the suggested webpage gives me a "Permission Denied, This page has been removed" error. There is no problem with my CC which I use regularly. I even tried adding the 3digit security code at the end, which didn't work either.
How do I fix this and order my certificate? Thanks for reading :)