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error when insering a new IP Phone on CUSM 6.0(1)

mferhai
Level 1
Level 1

Hi dear,

I've got an error when i tried to inser a new phone in CUSM 6.0(1)..The error message is in the attached...

Maybe it's about licensing that needs to be validate on Cisco Web site, right?

Thanks in advance

Cheers

1 Accepted Solution

Accepted Solutions

Hi Mohamed,

You bet my friend. Once the "Permanent" licenses have been loaded this error will disappear and you will be ready to go!

Hope this helps!

Rob

View solution in original post

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Mohamed,

Yes, you are most correct! This error does reflect a Licensing issue. Have you uploaded all the required licenses? Is this a lab or production box? Is this a migration from CCM 4.x to 6.x?

Rob

Hi Rob,

This is a production box...a new installation.

No, i didn't upload the required licenses...Should i request the required license using my PAK on http://www.cisco.com/go/license ?

Thanks to advise.

Cheers

Mohamed

Hi Mohamed,

You bet my friend. Once the "Permanent" licenses have been loaded this error will disappear and you will be ready to go!

Hope this helps!

Rob

Thanks a lot Rob for your help.

Cheers

Mohamed

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