how to upload my company logo in 7970 IP phones. CCM is 5.x version

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Jun 30th, 2008
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Had gone through the steps which were mentioned out in Cisco guide line like

1)resized the pictures in 320*212 and 80 * 53 pixels

2) there was no list.xml file as i have created the list.xml file and uploaded in software upgrades path.

3)uploaded the pictures also in the same path

4) restarted the tftp service

5)when i tried to see the pictures in phones,only default picture was there.

Dudes,pls guide me whether i have missed out any steps.If so,pls put it in detail.



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Overall Rating: 5 (1 ratings)
gpulos Mon, 06/30/2008 - 04:22
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You're nearly there it seems. Please verify the following:

1) your CCM TFTP server has the following directory where you put your pictures:

c:\program files\cisco\tftp\desktops\320x212x12

2) your pictures are in .PNG format - PortableNetworkGraphics

(not bmp or jpg, etc. must be .PNG)

3) your list.xml file is in the following format: (exactly as shown below; all characters)

FTP:Desktops/320x212x12/picture1.png" URL="TFTP:Desktops/320x212x12/picture1.png"/>

FTP:Desktops/320x212x12/picture2.png" URL="TFTP:Desktops/320x212x12/picture2.png"/>

4) restart TFTP service (not necessarily required)

NOTE: 7975 series require 320x212x16 directory.

NOTE: If you have multiple TFTP servers, make sure you update all of them.

Please see the following link for more info:

Rob Huffman Mon, 06/30/2008 - 05:58
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Hey Greg,

Excellent answer here (you really covered all the bases!) +5 points for this my friend and Congrats on your new Blue Star :)

Take care,



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