06-30-2008 05:49 AM - edited 03-15-2019 11:37 AM
All,
I have a little problem that lies around our remote users. When an employee is working from home they forward their office lines to either their home or cell phones. This part works fine and works for every circumstance except when a call originates from someone not sending their caller ID, or from a blocked number.
Has anyone else run across this problem?
06-30-2008 06:45 AM
Hi Mike,
Are the users having this issue using CUCM or CME for call control?
Michael.
06-30-2008 07:57 AM
Mike,
The issue looks a lot like CSCej61018
If it is, the release notes indicate that the issue is fixed in newer releases. Otherwise a workaround would be to configure a voice translation rules in the gateway that would translate any null calling party number to a random number.
Hope this helps.
Regards,
Michael.
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