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Answered Question
Jun 30th, 2008
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is there an equivalent to voiceview for callmanager express, for the unified callmanager business edition. Is this a licensed option?


Correct Answer by Rob Huffman about 8 years 10 months ago

Hi David,


Hope all is well buddy! This is called "Phone View" in Unity Connection;


System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View


The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:


•all new messages


•all messages


•messages from a particular user


•messages from all outside callers


•messages from a particular outside caller




Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.



http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html


I don't believe an Advanced User Licensed is required for Phone View :)


http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527


Hope this helps!

Rob

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Correct Answer
Rob Huffman Mon, 06/30/2008 - 06:21
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Hi David,


Hope all is well buddy! This is called "Phone View" in Unity Connection;


System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View


The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:


•all new messages


•all messages


•messages from a particular user


•messages from all outside callers


•messages from a particular outside caller




Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.



http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html


I don't believe an Advanced User Licensed is required for Phone View :)


http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527


Hope this helps!

Rob

Rob Huffman Mon, 06/30/2008 - 08:16
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi David,


You are most welcome my friend :)


Cheers!

Rob

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