view vociemials

Answered Question
Jun 30th, 2008

is there an equivalent to voiceview for callmanager express, for the unified callmanager business edition. Is this a licensed option?

I have this problem too.
0 votes
Correct Answer by rob.huffman about 8 years 5 months ago

Hi David,

Hope all is well buddy! This is called "Phone View" in Unity Connection;

System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View

The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:

•all new messages

•all messages

•messages from a particular user

•messages from all outside callers

•messages from a particular outside caller

Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html

I don't believe an Advanced User Licensed is required for Phone View :)

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527

Hope this helps!

Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
rob.huffman Mon, 06/30/2008 - 06:21

Hi David,

Hope all is well buddy! This is called "Phone View" in Unity Connection;

System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View

The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:

•all new messages

•all messages

•messages from a particular user

•messages from all outside callers

•messages from a particular outside caller

Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html

I don't believe an Advanced User Licensed is required for Phone View :)

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527

Hope this helps!

Rob

Actions

This Discussion