cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
348
Views
0
Helpful
3
Replies

view vociemials

silex
Level 1
Level 1

is there an equivalent to voiceview for callmanager express, for the unified callmanager business edition. Is this a licensed option?

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi David,

Hope all is well buddy! This is called "Phone View" in Unity Connection;

System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View

The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:

•all new messages

•all messages

•messages from a particular user

•messages from all outside callers

•messages from a particular outside caller

Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html

I don't believe an Advanced User Licensed is required for Phone View :)

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527

Hope this helps!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi David,

Hope all is well buddy! This is called "Phone View" in Unity Connection;

System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x

Setting Up Phone View

The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:

•all new messages

•all messages

•messages from a particular user

•messages from all outside callers

•messages from a particular outside caller

Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag245.html

I don't believe an Advanced User Licensed is required for Phone View :)

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/requirements/60cucmbesystemreqs.html#wp39527

Hope this helps!

Rob

excellent, many thanks Rob.

Hi David,

You are most welcome my friend :)

Cheers!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: