06-30-2008 06:09 AM - edited 03-15-2019 11:38 AM
is there an equivalent to voiceview for callmanager express, for the unified callmanager business edition. Is this a licensed option?
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06-30-2008 06:21 AM
Hi David,
Hope all is well buddy! This is called "Phone View" in Unity Connection;
System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x
Setting Up Phone View
The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:
â¢all new messages
â¢all messages
â¢messages from a particular user
â¢messages from all outside callers
â¢messages from a particular outside caller
Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.
I don't believe an Advanced User Licensed is required for Phone View :)
Hope this helps!
Rob
06-30-2008 06:21 AM
Hi David,
Hope all is well buddy! This is called "Phone View" in Unity Connection;
System Administration Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x
Setting Up Phone View
The Phone View feature allows users to see search results on the LCD screens of their Cisco IP phones when they use the Find Message or the Display Message menu. When Phone View is enabled, Cisco Unity Connection users can search for the following types of voice messages:
â¢all new messages
â¢all messages
â¢messages from a particular user
â¢messages from all outside callers
â¢messages from a particular outside caller
Phone View can be used with either the touchtone or the voice recognition version of the phone conversation. For use with voice recognition, the voice recognition feature must be enabled, and users must be associated with a class of service that allows them to use it.
I don't believe an Advanced User Licensed is required for Phone View :)
Hope this helps!
Rob
06-30-2008 06:25 AM
excellent, many thanks Rob.
06-30-2008 08:16 AM
Hi David,
You are most welcome my friend :)
Cheers!
Rob
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