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Moving to 3.1

3gsims
Level 1
Level 1

‎06-30-2008 07:26 AM

I have ver 3.01 want to upgrade to 3.1. I have SAS..question..will my key work if I upgrade?

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3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎06-30-2008 08:52 AM

You don't need a key for LMS 3.0. If LMS 3.0 is covered, you should be entitled to a free DVD upgrade to 3.1. Try going to http://www.cisco.com/upgrade . Put in your contract number, and see if you can ship LMS 3.1 to yourself. If not, contact your sales team.

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m.sobolev
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 08:36 AM

What is the contract number? Is it support contract number?

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Joe Clarke
Cisco Employee
Cisco Employee
In response to m.sobolev

‎07-01-2008 08:39 AM

Yes, your SAS contract number covering LMS 3.0.

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