CiscoView Cannot Find Package for 6509 IOS

Unanswered Question
Jun 30th, 2008

When I try to run CiscoView on my 6509 I get the following error msg:


Cannot find applicable device package for

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the parent device to manage the component."

Believe it happened after I applied the "Dec 07" updates. THe following applies.

LMS 3.0.1

CV 6.1.7

Cat6000 v9.1

Cat6000IOS v30

IOS 12.2(17d) Sup 720

I tried deleting and manually re-adding in in CS with the IOS SysObjectID, but no change.

Any suggestions.


I have this problem too.
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Joe Clarke Mon, 06/30/2008 - 16:03

What version of the Cat6000IOS CiscoView package do you have loaded? You can find this information under Common Services > Software Center > Device Update. Click on the CiscoView link.


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