06-30-2008 08:20 PM - edited 03-15-2019 11:39 AM
I have a new UC500, neither AA nor Voicemail is responding to calls. 'show ccn prompts' reveals no prompt files in the system. Even the system prompts are gone. Can someone instruct me how to get the prompts back? Can I copy systems prompts from a CUE in a CME?
thanks in advance.
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06-30-2008 09:54 PM
Hi Larry,
I don't think you can use files from a standard CUE system can you try the special UC520 CUE files from this location?
http://www.cisco.com/cgi-bin/tablebuild.pl/UC520-CUE-2.3.4
Rob
06-30-2008 11:20 PM
I feel you can do it with "ccn copy prompt" command from CUE to CME (FTP).
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel1_1_1/cme_cli/ch8cmdrf.html#wp1219520
Regards...
-Ashok.
06-30-2008 09:54 PM
Hi Larry,
I don't think you can use files from a standard CUE system can you try the special UC520 CUE files from this location?
http://www.cisco.com/cgi-bin/tablebuild.pl/UC520-CUE-2.3.4
Rob
07-01-2008 01:08 AM
Thanks rob. This is really helpfull.
06-30-2008 11:20 PM
I feel you can do it with "ccn copy prompt" command from CUE to CME (FTP).
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel1_1_1/cme_cli/ch8cmdrf.html#wp1219520
Regards...
-Ashok.
07-01-2008 01:10 AM
Thanks Ashok. This command works.
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