I am using IPCC Cisco Application Administration - 5.0(1) and Cisco Unified CM Administration
System version: 22.214.171.1240-3 i am facing following problem when agent try to login into Cisco agent desktop eroor msg is Login failed due to a configuration error.
Please ask your system administrator to associate your phone with the
RM JTAPI Provider user ID according to the instructions in
the Administrator Guide.i am using extension mobility and all devices are associated automaticalyy with evry user profile.. i will b very thankful if anybody suggest regarding this error