Hello,

if I try to do an "Update phone" from the BAT menu, I can choose to do a custom or customized query to select the phones to be modified, but then I can only select the fields I want to modify with the value I want to modify: I assume it puts these same values in all the phones I have selected?

Am I doing it right or should I select a different option to do so?

Regards,

Ruben

Hi Ruben,

Hmm, sorry. The update of BAT feature allows to edit a single common property to all phones in bulk but your requirement differs here.

I did little research into BAT documentation for any specific feature to do it but found none.

But, I have a suggestion which may work.

1. Export one specific model IP phone details from BAT

2. Filter the output for 2 phones & Edit User ID's in the CSV data files for those 2 phones

3. Try to re-insert them with "Specific details" Insert option (not sure whether CCM throughs an error or accepts specific property update).

If the above does not work, delete 2 phones & now insert through same BAT updated file. If this works fine without any issues, then you can plan updating in multiple phases like doing for 100 users a day, and observe for any user complaints & then after proceed.

Let's also expect any other experts best opinion here...

Regards...

-Ashok.

For Export utility of BAT, the following link will help...

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/5_2_3/bat_exp.html