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LMS2.6 RME Netconfig job status "Stop Initiated"

lcolimoro
Level 1
Level 1

‎07-01-2008 05:48 AM

I ran a netconfig job and it remained on "running" status for a very long time, so I decided to stop it and now is showing "Stop Initiated". Are passed almost 5 hours and the status hasn't changed. I have also unsuccessfully stopped the CiscoWorks services and reboot the server. I can't even deleted it. Is there any way to remove it from CLI?

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13 Replies 13

Joe Clarke
Cisco Employee
Cisco Employee

‎07-01-2008 08:38 AM

Please post the output of the pdshow command.

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lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 09:32 PM

I have attached the output of pdshow command

12888-pdshow
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Joe Clarke
Cisco Employee
Cisco Employee
In response to lcolimoro

‎07-01-2008 09:34 PM

What is the job number in question?

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lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 09:36 PM

The Job number is 2834

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Joe Clarke
Cisco Employee
Cisco Employee
In response to lcolimoro

‎07-01-2008 09:38 PM

Try running pdreg -u 2834, then restart dmgtd.

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lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 10:15 PM

I did as you suggested and after I restarted the dmgtd, the job still appears in the Netconfig Job browser.

But running again pdreg -u 2834 I receive now this responce:

bash-2.03# ./pdreg -u 2834

ERROR: cmd failed. Server reason: Application specified in an unregister call does not exist.

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Joe Clarke
Cisco Employee
Cisco Employee
In response to lcolimoro

‎07-01-2008 10:20 PM

Can you delete the job from job browser now?

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lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 10:21 PM

NO!

Failed while deleting job(s)

Possible Cause: Could not delete job in JRM:2834

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Joe Clarke
Cisco Employee
Cisco Employee
In response to lcolimoro

‎07-01-2008 10:25 PM

Run:

cwjava com.cisco.nm.cmf.jrm.jobcli

Once the application initializes, type:

delete 2834

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Joe Clarke
Cisco Employee
Cisco Employee
In response to Joe Clarke

‎07-01-2008 10:50 PM

You may need to run:

cwjava -cw /opt/CSCOpx com.cisco.nm.cmf.jrm.jobcli

If NMSROOT is not defined in your environment. You may also need to run "stop 2834" before running "delete 2834".

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lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 10:56 PM

I unsuccessfully tried to stop the job.

It seems stop 2834 is not recognized!

bash-2.03# ./cwjava -cw /opt/CSCOpx

com.cisco.nm.cmf.jrm.jobcli

Established connection with JRM

Enter "exit" to quit the CLI

stop 2834

4.0: Syntax error

delete 2834

job_delete returned JobRunning

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Joe Clarke
Cisco Employee
Cisco Employee
In response to lcolimoro

‎07-01-2008 10:59 PM

The only other way to delete the job is to remove it directly from the database. You'll need to open a TAC service request to get the steps to do this. I was hoping it could be avoided, but it does not appear to be the case.

0 Helpful

lcolimoro
Level 1
Level 1
In response to Joe Clarke

‎07-01-2008 11:05 PM

Thank you for your support!

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