Change IP address for Agents for IPCC

Unanswered Question
Jul 1st, 2008

I need to change the IP address for all the current agents to point it to new IPCC server.

I am not sure how to do that. Can someone let me know how can that be done.


I have this problem too.
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k_vishwesh Tue, 07/01/2008 - 10:56

hi Rohan,

You need to do the follwoing:

1) if you are using IP Phone service , then you need to modify the ip address on the CCM IP Phone service.

2) If you are using CAD , then uninstall and install the agent application, while you do installation it will pormpt for the IP addess and enter new ipcc server IP.

I hope it is clear.



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