07-01-2008 01:30 PM - edited 03-15-2019 11:40 AM
I have a bunch of 7940 phones working on CME.
when booting the phones, some of them got a displayed message saying TFTP file not found. I reset them and i'm still getting the same message. What is confusing me is that all these phones were working great a week ago.
Any ideas?
07-01-2008 01:33 PM
what file are they saying it's not found??
HTH
javalenc
if this helps, please rate
07-01-2008 02:35 PM
Is it to do with the Distinctive ring list?
When the phone boots, it looks for two files, RingList.xml and DistinctiveRingList.xml, where you should define available downloadable Ring Tones. Both files, as well as ring tone RAW files should be defined as TFTP files.
You can find more information as well as configuration examples in the "Configuring Ring Tones" section in "CME Configuration Guide".
Hope this helps,
Gary.
07-02-2008 07:33 AM
It doesn't say which file. It's just saying:
TFTP file not found
07-02-2008 11:57 AM
Turn on debug tftp events and it will tell you which files it is looking for.
07-02-2008 10:43 PM
And where this debug should be activated? On the router? or I can use CALLMANAGER TRACE?
07-03-2008 12:37 AM
Turn the Debug on, on the CME. There are about 4-5 files that the Phone will look for when it is first connected. With this debug turned on you will see which file the phone is looking for and whether it found it. All the files must exist on the Flash and be configured in the CME CLI as follows:-
tftp-server flash:P0030702T023.bin
tftp-server flash:P0030702T023.loads
tftp-server flash:P0030702T023.sb2
tftp-server flash:P0030702T023.sbn
tftp-server flash:P00405000700.bin
tftp-server flash:P00405000700.sbn
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