WAAS minor alarms - how to clear?

Answered Question
Jul 1st, 2008
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Hello


We've just upgraded 2 waas edge appliances from 4.0.15 to 4.0.19.


We are upgrading the edge appliances first so the central manager is still on 4.0.15 at this time.


Upon reloading the edges with the new version, several minor alarms have appeared.


The setup we have does not use the inline cards at all (even though the cards are installed), and I suppose the waas is just alerting us to this fact (we are using a 1-armed setup using the gig1/0 port and wccp redirection).


I've acknowledged the alarms in the central manager but they still remain.


How do I clear these alarms so that in the device view in the central manager everything looks 'green' again?


See below:

====

#sh alarms minor de


Minor Alarms:

-------------

Alarm ID Module/Submodule Instance

-------------------- -------------------- --------------------

1 eth_bypass sysmon/eth2 InlinePort 1/1/wan

Jul 2 07:17:16.582 WST, Equipment Alarm, #000001, 1000:445007

The interface InlinePort 1/1/wan is in bypass mode.


2 eth_bypass sysmon/eth3 InlinePort 1/1/lan

Jul 2 07:17:16.582 WST, Equipment Alarm, #000002, 1000:445007

The interface InlinePort 1/1/lan is in bypass mode.


3 eth_bypass sysmon/eth4 InlinePort 1/0/wan

Jul 2 07:17:16.583 WST, Equipment Alarm, #000003, 1000:445007

The interface InlinePort 1/0/wan is in bypass mode.


4 eth_bypass sysmon/eth5 InlinePort 1/0/lan

Jul 2 07:17:16.584 WST, Equipment Alarm, #000004, 1000:445007

The interface InlinePort 1/0/lan is in bypass mode.



NOTE: The Node Health Manager was restarted and Alarm information

may be inconsistent; however all other Device functionality

should be unaffected.

This device should be reloaded at the earliest convenience.

====


Note that even after a 2nd reload of the edge devices (after the 4.0.19 upgrade is complete) the message about "This device should be reloaded at the earliest convenience" still remains.


Appreciate any help anyone can provide.


Thanks

Cameron



Correct Answer by dstolt about 8 years 8 months ago

Cameron,


Unfortunately, you are hitting 2 logged bugs. CSCso47539 on the Node Health Manager - reload needed issue and CSCsq87537 on "Can not disable alarm while the InLine card interface is in bypass mode". Both should be addressed in a future release of WAAS.


If you are not using the inline cards, you can remove them get rid of that alarm.


Dan



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Correct Answer
dstolt Tue, 07/01/2008 - 18:16
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  • Cisco Employee,

Cameron,


Unfortunately, you are hitting 2 logged bugs. CSCso47539 on the Node Health Manager - reload needed issue and CSCsq87537 on "Can not disable alarm while the InLine card interface is in bypass mode". Both should be addressed in a future release of WAAS.


If you are not using the inline cards, you can remove them get rid of that alarm.


Dan



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