Patching CSM and LMS servers

Answered Question
Jul 2nd, 2008

Hi all,


I have one servers running CSM v3.1 and another server running LMS v2.6. They are both Window server 2003 R2 standard edition service pack 2. I am currently going to patch Microsoft vulnerabilities patching on it. Is it going to impact CSM and LMS? Anyone has any encountered installing Microsoft patches and have problems after that.



Thanks alot


Correct Answer by Joe Clarke about 8 years 7 months ago

After installing Veritas on each server, open the System control panel, and go to the Environment variables section. Adjust the Path variable so that the CiscoWorks elements come before the Vertias elements. Then reboot.

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Joe Clarke Wed, 07/02/2008 - 08:50

.NET 2.0+ is fine if you are running DFM 3.0.3 or later or DFM 2.x.

leo_zidane Wed, 07/02/2008 - 19:04

For my LMS, the DFM is 2.0.6 so .Net 2.0 is it fine to install? .Net below 2.0 i just ignore is it?


Why .net packages cannot be installed?


Does this applied to CSM as CSM don't have any DFM?


I have a WCS v4.2.62.11 and ACS v4.1(1) too. Did you all encountered any problem in these two softwares too?

Joe Clarke Wed, 07/02/2008 - 21:13

Yes, .NET 2.0 or higher is fine. There was a DLL conflict triggered by .NET (among other things) which broke DFM 3.0. The bug was fixed in DFM 3.0.3.


I don't work with the WCS product, and I only do LMS integration work with ACS. However, I have not had any problems with my ACS 4.0 box and Windows 2003.

leo_zidane Thu, 07/03/2008 - 17:07

Since CSM don't have DFM so .net packages are ok to install is it?


However i like like to install a software called Veritas Backup exec remote agent to backup LMS and CSM will it have any impact?

Joe Clarke Thu, 07/03/2008 - 17:12

Yes, it can. You'll need to make sure you adjust the Path environment varibale after installing Veritas so that the CiscoWorks elements come first. If you do not do this, Apache and or the DbMonitor processes may crash.

leo_zidane Thu, 07/03/2008 - 17:43

How you adjust the Path environment varibale? So this applies to both ciscoworks and CSM is it?

Correct Answer
Joe Clarke Thu, 07/03/2008 - 18:07

After installing Veritas on each server, open the System control panel, and go to the Environment variables section. Adjust the Path variable so that the CiscoWorks elements come before the Vertias elements. Then reboot.

leo_zidane Thu, 07/03/2008 - 19:06

I only need to make sure all the ciscoworks services are before the Vertias elements is it? For example:

CiscoWorks ANI database engine

CiscoWorks Daemon Manager

CiscoWorks RME NG database engine

CWCS Cmf database engine

CWCS rsh/rcp service


This applies to CSM services too?

Joe Clarke Thu, 07/03/2008 - 19:20

I don't understand the question. There are LMS services, and not all of them will be found on a CSM server.

leo_zidane Thu, 07/03/2008 - 19:44

Sorry i think i misunderstood.

For CSM does i need to do the same?

Adjust the Path variable of the CSCOpx elements come before the Vertias elements.

leo_zidane Thu, 07/03/2008 - 20:06

ok thanks alot. For ACS did u do the same for the path "thing" or don't have to do anything?

Joe Clarke Thu, 07/03/2008 - 20:12

I don't use Veritas, and I do not know if there are any known incompatibilities with it and ACS.

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