UCCX 6.0 and CME integration

Unanswered Question
Jul 2nd, 2008
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CME 4.2 states that it is capable of integration with UCCX 5.0 and above.


UCCX 5.0 docs have a section that talk about CME integration including provisioning via AXL.


However, UCCX 6.0 docs do not seem to have ANY mention of CME !!


Is CME integration using SIP watchers still supported in UCCX 6.0 ?


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aghaznavi Tue, 07/08/2008 - 05:52
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You can integrate UCCX 6.0 and CME.The crash would only occur in very rare condition. This could happen when an sccp endpoint attempts a consult transfer.


shahedvoicerite Tue, 07/08/2008 - 05:56
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Thanks.


Do you have a link to any doc that talks of this integration in 6.0 ?


All the docs I have searched on 6.0 dont seem to have any mention of CME integration.

Jonathan Schulenberg Tue, 07/08/2008 - 18:36
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You need to use UCCX 5.0 if you want to integrate with CME. UCCX 6 is for CallManager 4.3 only. Instructions are covered in the 5.0 installation guide for UCCX.

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